Performance degradation on the DE cluster on 6 Oct 2026 12:13:53 (UTC+02:00)
Investigating
Oct 6, 2026, 12:13 CEST (UTC+2)
We have identified the cause of the performance issues on the DE cluster as a problem with our Redis cache. Affected users may continue to experience slow load times, request timeouts, or difficulties logging in to DOC.
Our team is working on resolving the Redis issue and restoring normal performance. We will provide a further update as soon as we have more information.
Oct 6, 2026, 12:13 CEST (UTC+2)
We have identified the cause of the performance issues on the DE cluster as a problem with our Redis cache. Affected users may continue to experience slow load times, request timeouts, or difficulties logging in to DOC.
Our team is working on resolving the Redis issue and restoring normal performance. We will provide a further update as soon as we have more information.