TLS - Scheduled Maintenance Notice on 30 Oct 2026 11:36:03 (UTC+01:00)
Update on 4 Nov 2026 19:53:19 (UTC+01:00)
Dear Cloud Customers,
The scheduled TLS certificate maintenance on November 4th, 2026 has been completed successfully.
All DriveLock Cloud services are fully operational. The new TLS certificates are active and all connections are working as expected.
No action is required on your side.
If you experience any issues, please open a ticket at https://my.drivelock.support/wm/ or contact Cloud.opsmgmt@drivelock.com
Best regards,
DriveLock Cloud Operations Team
Dear Cloud Customers,
The scheduled TLS certificate maintenance on November 4th, 2026 has been completed successfully.
All DriveLock Cloud services are fully operational. The new TLS certificates are active and all connections are working as expected.
No action is required on your side.
If you experience any issues, please open a ticket at https://my.drivelock.support/wm/ or contact Cloud.opsmgmt@drivelock.com
Best regards,
DriveLock Cloud Operations Team
Scheduled on 30 Oct 2026 11:36:03 (UTC+01:00)
Dear Cloud Customers,
We will perform a scheduled maintenance on our DriveLock Cloud infrastructure on November 4th, 2026 at 18:00 UTC.
During this maintenance window, we will update the TLS certificates used for secure communication with our cloud services.
The service may be briefly unavailable for a short period of time during the switch.
Important: Your DriveLock agents and all security features on your endpoints remain fully active and are not affected by this maintenance.
All protection policies, encryption, and security controls will continue to operate as expected, regardless of the cloud service availability.
We expect the maintenance to be completed within a short time frame. No action is required on your side.
We apologize for any inconvenience and thank you for your understanding.
Best regards,
DriveLock Cloud Operations Team
Dear Cloud Customers,
We will perform a scheduled maintenance on our DriveLock Cloud infrastructure on November 4th, 2026 at 18:00 UTC.
During this maintenance window, we will update the TLS certificates used for secure communication with our cloud services.
The service may be briefly unavailable for a short period of time during the switch.
Important: Your DriveLock agents and all security features on your endpoints remain fully active and are not affected by this maintenance.
All protection policies, encryption, and security controls will continue to operate as expected, regardless of the cloud service availability.
We expect the maintenance to be completed within a short time frame. No action is required on your side.
We apologize for any inconvenience and thank you for your understanding.
Best regards,
DriveLock Cloud Operations Team
PHP vulnerabilities on 30 Oct 2026 11:28:24 (UTC+01:00)
.
You may have seen recent reports about security vulnerabilities in PHP, a widely used programming language for web applications and websites.
We would like to inform you that DriveLock systems are not affected by the recently disclosed PHP vulnerabilities. Your data and services have remained secure at all times.
Our security team continues to closely monitor the situation and assess relevant security advisories to ensure the ongoing protection of our platforms.
Should any relevant developments arise, we will inform you as soon as possible.
You may have seen recent reports about security vulnerabilities in PHP, a widely used programming language for web applications and websites.
We would like to inform you that DriveLock systems are not affected by the recently disclosed PHP vulnerabilities. Your data and services have remained secure at all times.
Our security team continues to closely monitor the situation and assess relevant security advisories to ensure the ongoing protection of our platforms.
Should any relevant developments arise, we will inform you as soon as possible.
SSO login issue on 12 Feb 2026 13:17:13 (UTC+01:00)
Monitoring
13:15 CET - The backend services that were part of the error have been restarted. SSO login is possible again. We are monitoring the situation.
13:01 CET - A backend component has been identified as the cause of sporadic SSO malfunction.
we work to restart the related services
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
13:15 CET - The backend services that were part of the error have been restarted. SSO login is possible again. We are monitoring the situation.
13:01 CET - A backend component has been identified as the cause of sporadic SSO malfunction.
we work to restart the related services
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
SSO login issue on 12 Feb 2026 13:17:09 (UTC+01:00)
Completed
13:15 CET - The backend services that were part of the error have been restarted. SSO login is possible again. We are monitoring the situation.
13:01 CET - A backend component has been identified as the cause of sporadic SSO malfunction.
we work to restart the related services
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
13:15 CET - The backend services that were part of the error have been restarted. SSO login is possible again. We are monitoring the situation.
13:01 CET - A backend component has been identified as the cause of sporadic SSO malfunction.
we work to restart the related services
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
SSO login issue on 12 Feb 2026 13:04:57 (UTC+01:00)
In progress
13:01 CET - A backend component has been identified as the cause of sporadic SSO malfunction.
we work to restart the related services
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
13:01 CET - A backend component has been identified as the cause of sporadic SSO malfunction.
we work to restart the related services
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
SSO login issue on 12 Feb 2026 13:04:53 (UTC+01:00)
Investigating
13:01 CET - A backend component has been identified as the cause of sporadic SSO malfunction.
we work to restart the related services
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
13:01 CET - A backend component has been identified as the cause of sporadic SSO malfunction.
we work to restart the related services
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
SSO login issue on 12 Feb 2026 12:49:55 (UTC+01:00)
Investigating
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
SSO login issue on 12 Feb 2026 12:48:24 (UTC+01:00)
Investigating
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
12:47 CET - Currently we are facing issues loging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
DriveLock 2025.2 Patch 1 is online! on 12 Feb 2026 12:47:56 (UTC+01:00)
Investigating
12:47 CET - Currently we are facing issues logging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
12:47 CET - Currently we are facing issues logging in via SSO
If you want to find out more about our latest release: https://t1p.de/ReleaseNotes
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
Routine Infrastructure Update on 6 Feb 2026 11:04:15 (UTC+01:00)
Update on 6 Feb 2026 13:14:52 (UTC+01:00)
✅Routine backend maintenance finished successfully.
Thank you very much for your patience.
Kind regards,
DriveLock Cloud Operations Team
✅Routine backend maintenance finished successfully.
Thank you very much for your patience.
Kind regards,
DriveLock Cloud Operations Team
In progress on 6 Feb 2026 11:04:15 (UTC+01:00)
We are currently performing routine backend maintenance to ensure optimal performance.
This work is unrelated to any DriveLock services and does not affect our security offerings.
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
We are currently performing routine backend maintenance to ensure optimal performance.
This work is unrelated to any DriveLock services and does not affect our security offerings.
If you need assistance, please contact cloud.opsmgmt@drivelock.com.
Kind regards,
DriveLock Cloud Operations Team
✅ Maintenance completed on 6 Feb 2026 10:55:56 (UTC+01:00)
✅ US: maintenance completed
✅ APAC: maintenance completed
✅ DE: maintenance completed
Latest release notes: https://t1p.de/ReleaseNotes
📢 Important note: If you encounter problems using the temporary unlock feature, please check the permissions.
In addition to the temp unlock permission, the "Show Tenant Settings" permission is required with the update to 25.2.
Users may experience temporary downtime during maintenance.
If you encounter any issues with the agent communication to the DES or have questions, please don't hesitate to contact our support team.
- Email: cloud.opsmgmt@drivelock.com
We're here to assist you promptly.
Thank you for choosing our services.
Kind regards,
DriveLock Cloud Operations Team
✅ APAC: maintenance completed
✅ DE: maintenance completed
Latest release notes: https://t1p.de/ReleaseNotes
📢 Important note: If you encounter problems using the temporary unlock feature, please check the permissions.
In addition to the temp unlock permission, the "Show Tenant Settings" permission is required with the update to 25.2.
Users may experience temporary downtime during maintenance.
If you encounter any issues with the agent communication to the DES or have questions, please don't hesitate to contact our support team.
- Email: cloud.opsmgmt@drivelock.com
We're here to assist you promptly.
Thank you for choosing our services.
Kind regards,
DriveLock Cloud Operations Team