DriveLock Status Page
Performance degradation on the DE cluster on 7 Oct 2026 21:08:11 (UTC+02:00)
Completed
Oct 7, 2026, 21:06 CEST (UTC+2)
The incident affecting the DE cluster has been resolved. All systems are back within normal operating range, and the DE cluster is performing as expected. The issue was caused by a problem with our Redis cache.
We apologize for any inconvenience this may have caused.
Oct 7, 2026, 21:06 CEST (UTC+2)
The incident affecting the DE cluster has been resolved. All systems are back within normal operating range, and the DE cluster is performing as expected. The issue was caused by a problem with our Redis cache.
We apologize for any inconvenience this may have caused.
Performance degradation on the DE cluster on 6 Oct 2026 12:40:56 (UTC+02:00)
Resolved
Oct 6, 2026, 12:40 CEST (UTC+2)
The issue affecting the DE cluster has been resolved, and systems are now operating largely normally. We are continuing to closely monitor the situation to ensure stable performance.
We will provide a final update once we have confirmed that the service is fully stable.
Oct 6, 2026, 12:40 CEST (UTC+2)
The issue affecting the DE cluster has been resolved, and systems are now operating largely normally. We are continuing to closely monitor the situation to ensure stable performance.
We will provide a final update once we have confirmed that the service is fully stable.
Performance degradation on the DE cluster on 6 Oct 2026 12:13:53 (UTC+02:00)
Investigating
Oct 6, 2026, 12:13 CEST (UTC+2)
We have identified the cause of the performance issues on the DE cluster as a problem with our Redis cache. Affected users may continue to experience slow load times, request timeouts, or difficulties logging in to DOC.
Our team is working on resolving the Redis issue and restoring normal performance. We will provide a further update as soon as we have more information.
Oct 6, 2026, 12:13 CEST (UTC+2)
We have identified the cause of the performance issues on the DE cluster as a problem with our Redis cache. Affected users may continue to experience slow load times, request timeouts, or difficulties logging in to DOC.
Our team is working on resolving the Redis issue and restoring normal performance. We will provide a further update as soon as we have more information.
Performance degradation on the DE cluster on 6 Oct 2026 10:41:52 (UTC+02:00)
Investigating
Oct 6, 2026, 10:41 CEST (UTC+2)
We are currently investigating performance issues affecting the DE cluster. Affected users may experience slow load times, request timeouts, or difficulties logging in to DOC.
Our team is actively analyzing the root cause and is taking mitigation measures to restore normal performance as quickly as possible. We will provide an update as soon as we have more information.
Oct 6, 2026, 10:41 CEST (UTC+2)
We are currently investigating performance issues affecting the DE cluster. Affected users may experience slow load times, request timeouts, or difficulties logging in to DOC.
Our team is actively analyzing the root cause and is taking mitigation measures to restore normal performance as quickly as possible. We will provide an update as soon as we have more information.